VMware vSphere Review

It is fairly easy to use and has enhanced security, but the tech support is poor


What is our primary use case?

The primary use case is documentation.

How has it helped my organization?

I use this solution on AWS, which is pretty standard. It is fairly easy to use and has enhanced security. 

What is most valuable?

From a feature set point of view, I am quite comfortable with it. 

What needs improvement?

The pricing and tech support need improvement. 

For how long have I used the solution?

One to three years.

What do I think about the scalability of the solution?

I have not scaled it very high. I have only used it in small implementations. I only have a total of 190 people using the solution.

How is customer service and technical support?

The technical support is poor. We are in Australia, but we do not have the same level of support as the US and Europe. 

How was the initial setup?

Setting up this solution is not a problem. 

What's my experience with pricing, setup cost, and licensing?

The price is high. It would be nice if VMware made a price reduction. 

Which other solutions did I evaluate?

I looked at native AWS as an option. My preference is Oracle VM versus this solution. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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