vRealize Operations (vROps) Review
With predictive analytics and intelligent workload management, users get full visibility at the virtual layer

What is our primary use case?

For most data center operations teams, it is pretty hard to get a comprehensive view of what’s going on in their IT ecosystem. Virtualization and cloud service abstractions have made cross-platform relationships between different layers of the IT stack more complex. Heterogeneous, hybrid environments are the norm. IT pros have found visibility to be the #1 challenge facing operations teams. Dozens of validated VMware management packs aggregate operations data from the leading server, storage,compute and database applications into vRealize Operations for rich analytics.

How has it helped my organization?

A clearer, more holistic view into its on-premise Compute, Storage and Network environments

Faster identification of any issues and clear guidance on their resolution

More focused pinpointing of problems leading to improved employee productivity

What is most valuable?

  • Intelligent Operations
  • Policy-based Automation
  • Unified Management

With features like predictive analytics, intelligent workload management and Smart Alerts for the application/infrastructure, users get full visibility at the virtual layer. This further enables to proactively identify and remediate the performance, capacity, and configuration issues.

By default, the out-of-the-box and customizable policies for critical IT operations are associated with Smart Alerts, guided remediation, and compliance standards. This helps vROps users to view recommendations, trigger actions that optimize performance/capacity, and enforce configuration standards.

What needs improvement?

One missing component was the integration of Log Insight and vRealize Business within vROps. But, with the new version of vROps (v6.5 & v6.6), this requirement was also met with, as the other products in vRealize Suite are now fully-integrated.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

As such, no stability issues were experienced from vROps during deployment, configuration, and the collection of metrics and data into the platform. 

What do I think about the scalability of the solution?

The client decided to add an additional node to increase the capacity and resources within vROps analytics cluster so it could support the additional metrics collection process.

How is customer service and technical support?

I have received excellent support from the VMware's support team.

Which other solutions did I evaluate?

There were a couple of options that we considered, like Microsoft SCOM and SolarWinds, but the level of monitoring and dashboard visibility wasn’t there.

What other advice do I have?

  • Conduct workshops and capture monitoring requirements at a high level; document and understand the customer's requirements.
  • Study the customer’s infrastructure, as it will be useful during the implementation stage.
  • Align the customer's requirements, so that all the required systems are monitored in the vROps platform.
  • Work out the network firewall rules that are required to configure vROps.
  • Use the vROps sizing guidelines and sizing guide spreadsheet prior to vROps deployment.
  • Deploy the remote collectors for bigger environments as it puts less load on the analytics cluster.
  • Post deployment of vROps, you should create a full-stack relationship dashboard, as it helps to identify issues at various tiers in a typical 3-2-1 type environment.
  • Make use of role-based user account management.
  • Avoid taking snapshots or backups of vROps nodes during DT window.

Disclosure: My company has a business relationship with this vendor other than being a customer: VMware and Blue Medora are Technology Alliance Partners. VMware is also an investor in Blue Medora.
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