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vRealize Operations (vROps) Review
An alerting system for ongoing things not caught by other monitoring tools


Valuable Features:

  • Ability to predict the need for harder resources. 
  • An alerting system for ongoing things not caught by other monitoring tools, which we have in place.

Improvements to My Organization:

It needs more than the current attention it receives from management, then it will have more value, but it's good even now. It gives us good visibility on what we have. 

Room for Improvement:

Adding and configuring add-ons is not straightforward.

Additional features that I would like to see for the next release: Simplify the PAC files. When you download something for your vendor, for your particular solution outside of VMware, or even with the view client, the view PAC file is quite a pain to configure right. 

Stability Issues:

It is stable.

Scalability Issues:

It is scalable. We haven't needed to scale up. It's working great for us so far.

Technical Support:

They are great. We have used them a few times to clarify how their update process works. But now that we know the process, it is very easy. 

When we need them, we just dial the queue.

Initial Setup:

The initial setup is straightforward. 

Just follow the documentation.

Pricing, Setup Cost and Licensing:

The cost is a major factor here. The VMware solution is much more expensive than all others.

Other Solutions Considered:

Turbonomic.

We chose VMware because we have all the other VMware products.

Other Advice:

If you are looking at this solution, research its ease of use and integration with other products. These days, also look at the login side. 

Most important criteria when selecting a vendor: a good relationship at the beginning.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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