What is our primary use case?
Managing external vendors or zerotrust users with secure remote connections and audit the critical targets usage with zero management of the organization privileged accounts by these external vendors or providers themselves. Role and time-based access to be more protected and controlled. With solution hardened at top notch to defend all cyber attacks
How has it helped my organization?
Track all activities of external vendor or zerotrust user even with crystal clear video recording and meta data. Restrictions on the user roles, non passwords mishandle by vendors or zero trust IT employees to critical targets
What is most valuable?
I like the access methods even though browser, console, are normal access.
We can use native tool like direct rdp and ssh or third party remote tool which is controlled, audited and Single signon to devices with privileged account thats management in the solution.
No limitations in access and convenience to use
No agents, activeX or Java to communicate the critical targets from wallix pam solution
Video Recording on top level. Meta data and ocr facilities
you don't need to have separate implementations, extra database licenses, or enterprise licenses. Total one complete solution package.
I think because it's Linux-based solution, it's more lightweight seamless and secure than Windows.
I also like the access manager, which I think is a super tool. Everything is browser-based, and you don't need a VPN, need to dmz the accessmanager. No ports are public. So, that's a great thing.
wallix gives what you exactly want. Everything you need is compliant to this product
What needs improvement?
It would be better enhanced features like if an example I could manage multiple accounts in one place, like other leading PAM solution. With WALLIX, you can only manage one account, and you are given a separate connection which will add as an extra device. You have to create and click on each connection for any variation if any on nthe single connection.
For example, other leading PAM solution might give three options for one connection if you want to have an interactive user-level experience. But with WALLIX, you have to click three times with different connections created to get that access where u can have one connection more enhanced features
Also, the biggest disadvantage of WALLIX is the reporting or behavioral analysis limited. I feel like it's very weak in reporting when compared to the other solutions. As a solution, they're good and stable. But they need to make their reports neater and better. Right now, we're going to the console and then pressing buttons every single time for each every session
im sure its there in the road map and development soon... its not a drawback...its more of a suggestion..after using wallix...you will realise rest requirements is minor
For how long have I used the solution?
I have been using WALLIX Bastion for almost three years.
What do I think about the stability of the solution?
WALLIX Bastion is a stable solution. Little less features compare to other leading PAM solution but robust architecture, effortless and seamless usage
What do I think about the scalability of the solution?
From an one place, it manages to all your critical assets whether how big or complex environment is. No need client tool or agent to manage each and every assets..browser based...or native tool access
How are customer service and technical support?
Technical support is fine. They're more into a French speaking people, but they're fine and knowledgable . Nothing much to complain about.
mechsoft -wallix implementation partner was knowledgeable..they sort most of it 1st level support
Which solution did I use previously and why did I switch?
No...wallix is my first and last at the moment. Easy configure and integrated. Usage effortlessly with stable solution. Then why to change
there are some products who hide their drawbacks and push saying they are the best.
How was the initial setup?
It's simple, seamless, and easy to integrate. More than days never required.... its more of hours only needed for setup
What about the implementation team?
Mechsoft Technologies - wallix implementation partner...they were professional, dedicated and quick support what gave me confidence. Explains well about product
What was our ROI?
Low TCO, straight forward and time saver setup. Manages usage of privileged accounts roles
What's my experience with pricing, setup cost, and licensing?
Setup...its matter of hours than days to implement. Nothing complex...nearly zero dependency
cost and licensing adapts to our requirements
Which other solutions did I evaluate?
I feel like the other leading PAM solution are quite heavy at the backend. I feel WALLIX is better because it's simple, seamless, and easy to integrate. Also, in situations like disaster and recovery or high availability, WALLIX is easier compared to the others.
What other advice do I have?
I would definitely recommend this solution.
On a scale from one to ten, I would WALLIX Bastion an nine.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?