WatchGuard Firebox Review

Easy to use and configure with very good scalability


What is our primary use case?

We provide the solution to our customers. It's primarily used for security.

What is most valuable?

The reporting aspect of the solution is what is most valuable to us.

The solution is very easy to configure.

The product has been very easy to use.

We've found the stability to be very good.

The scalability is excellent.

The pricing of the product is reasonable.

We've been in touch with technical support and found them to be very helpful.

There are many fantastic features.

What needs improvement?

Often, customers don't end up using a lot of the features.

They should move more towards integration with other OEMs such as web application firewalls, et cetera. There should be better integration and a way to configure multiple vendors into the same data center in order to offer more flexibility. 

For how long have I used the solution?

We've been working with the solution for about seven to eight years at this point. It's been a while. 

What do I think about the stability of the solution?

The stability of the solution is very good. There are no bugs or glitches. It doesn't crash or freeze. It's quite reliable in terms of performance.

What do I think about the scalability of the solution?

We've found the scalability to be very good. There are no limitations. If a company needs to expand it, they can.

How are customer service and technical support?

We've contacted technical support in the past. We've found them to be very good. They are helpful and responsive. I would say that we are quite satisfied with the level of support we've received.

What's my experience with pricing, setup cost, and licensing?

The pricing of the product is pretty good. I would describe it as fair. It's not overly expensive.

Which other solutions did I evaluate?

One of our customers wanted us to compare this solution against Azure Firewall to see which would be better. We're still looking into that.

What other advice do I have?

We are resellers.

I'd rate the solution at a ten out of ten. It's a pretty fantastic solution overall.

Which deployment model are you using for this solution?

On-premises
**Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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