WatchGuard Firebox Review

The client is easy to use and stable. We would like cloud-based central administration of all devices from one point.


What is our primary use case?

This was an upgrade from WatchGuard XTM 505. We have and are using many different WatchGuards between locations for (among other things) VPN between firewalls. We are using this Watchguard as an endpoint firewall at an office location.

How has it helped my organization?

  • Efficient to setup, run, and maintain. Saving man hours and cost in the process.
  • The client is easy to use and stable.
  • Simple to backup settings.  
  • Simple to move settings between WatchGuard boxes.
  • The GUI is easy and intuitive.

What is most valuable?

Ease of setup. All WatchGuards are pretty much the same to setup and manage.
We experienced that WatchGuard is easy to setup regarding VPN compared to other firewalls of other brands.


What needs improvement?

Client-based administrative tool. Cloud-based central administration of all devices from one point would be nice (although there is always an added risk regarding this).

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How is customer service and technical support?

The few times we have contacted Watchguard. They reply promptly without delays.

Which solutions did we use previously?

We previously used Juniper and SonicWall.

Switched at the time because we had IT personnel working for us with WatchGuard expertise and preference.

How was the initial setup?

The setup was straightforward with a simple GUI-based administrative tool.

What about the implementation team?

Used in-house experience.

What was our ROI?

Not measured.

What's my experience with pricing, setup cost, and licensing?

Very competitive pricing regarding throughput compared to other alternatives.

Which other solutions did I evaluate?

We evaluated between WatchGuard and what we already had at the time.

The Juniper that we had at the time, which was fine, was complete overkill for our needs, but when realised it was already sunk cost.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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