WatchGuard Threat Detection and Response Review

Advanced defence tools that stop known and unknown malware threats

What is our primary use case?

We use WatchGuard for security services mostly.

What is most valuable?

WatchGuard is very user-friendly. It provides us with all of the security services we need. 

What needs improvement?

When it comes to live-monitoring, the user-interface could be improved to make things easier.

For how long have I used the solution?

I have been using WatchGuard for more than 10 years. 

What do I think about the stability of the solution?

WatchGuard is very stable. I would compare it to other top solutions. We have never experienced any bugs or glitches.

What do I think about the scalability of the solution?

I cannot speak about large deployments, but documentation-wise, WatchGuard is pretty scalable. It is easily scalable, you just have to choose the proper hardware — that's it. 

How are customer service and technical support?

The technical support is very fast and reliable. They are very professional. We have never had any issues with the technical support team.

Which solution did I use previously and why did I switch?

I used to use FortiGate. The main difference between FortiGate and WatchGuard is their interfaces. FortiGate uses a web-based interface for configuration, whereas WatchGuard has a special application for management. WatchGuard also has a web-based interface but centralized management is done specially. Otherwise, they're pretty much the same product when it comes to functionality, user-friendliness, cost-effectiveness, etc.

How was the initial setup?

The initial setup was very easy, we experience no issues. It comes with very good documentation.

What's my experience with pricing, setup cost, and licensing?

The price of WatchGuard is very good.

What other advice do I have?

Overall, on a scale from one to ten, I would give WatchGuard a rating of nine.

I would recommend WatchGuard or something from FortiGate. These two solutions are pretty similar and very good in terms of quality and functionality. I have personally used both of them and they're great.

Which deployment model are you using for this solution?

Hybrid Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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