WatchGuard XTM [EOL] Review

It probably has the most intuitive configuration, but it is expensive.

What is most valuable?

The full UTM capabilities are very useful for a mid-size business.

How has it helped my organization?

The box can control viruses and some types of malware when users browse over the internet. Also, it has improved the correct use of the internet within the company. Finally, it can provide isolation within the LAN for different departments e.g. financial, sales etc.

What needs improvement?

The problem is the high cost. Also, two important functions that need to be improved are the deep reports and visibility.

For how long have I used the solution?

I've been using it for two years.

What was my experience with deployment of the solution?

It's very simple, and easier, if you are moving from a previous version of WatchGuard.

What do I think about the stability of the solution?

We've not had any stability problems in more than two years.

What do I think about the scalability of the solution?

Some boxes provide cluster configurations with up to 16 boxes, and we've never had a problem.

How are customer service and technical support?

Customer Service:

It's pretty good.

Technical Support:

It's very good.

Which solution did I use previously and why did I switch?

We also looked at Fortinet but the problem with them is not the firewall, but the impact in the full UTM traffic. WatchGuard is less susceptible to this negative impact.

How was the initial setup?

It's very simple. You can preconfigure the box, send it to another site, and deploy it remotely.

What about the implementation team?

It was in-house, and we now provide WatchGuard as a service.

What was our ROI?

Our ROI is bery good. Also, when you consider usability, and trade up alternatives in the same brand, i.e. WatchGuard.

What's my experience with pricing, setup cost, and licensing?

Financially, this depends on many factors, such as the complexity of the network. In terms of man-hours, an installation can take anywhere from four hours to 25 ]for a mid-size business, so the price can be very different depending on the client.

Which other solutions did I evaluate?

  • Fortinet
  • Cisco

What other advice do I have?

I would recommend this product, as it is a very flexible one with probably the most intuitive configuration. Also, it's very easy to deploy in almost any scenario.

Which version of this solution are you currently using?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More WatchGuard XTM [EOL] reviews from users
Find out what your peers are saying about WatchGuard, Fortinet, Netgate and others in Firewalls. Updated: July 2021.
522,946 professionals have used our research since 2012.
Add a Comment
ITCS user