What is most valuable?
The web filtering s a good feature.
What needs improvement?
- QoS for their version control needs to be improved
- The dashboard needs to be more user friendly
For how long have I used the solution?
I've used it for one and a half years.
What was my experience with deployment of the solution?
No issues were encountered.
What do I think about the stability of the solution?
Our device was not functioning properly, so we returned the product and as a result, our business was down for two days.
How are customer service and technical support?
I was satisfied, but I need a quick response instead of the given SLA of four hours. Technical Support
Which solution did I use previously and why did I switch?
We didn't have a solution in place before.
How was the initial setup?
It's complex, but I am new to the product.
What about the implementation team?
We implemented through a vendor whose level of expertise was poor.
Which version of this solution are you currently using?
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