WatchGuard XTM [EOL] Review

It provided us with VPN SSL, but they need to make changes in web filtering access for Skype.


Valuable Features

  • Price
  • Functionality
  • Device management

Improvements to My Organization

It has provided us with the following -

  • Control
  • Internet access
  • Web filtering
  • IPS
  • VPN SSL
  • Profiles
  • Reports - they are complex, but they are neccesary to analyze the real time logs
  • Graphics

Room for Improvement

In my experience they need to make changes in web filtering access for Skype as that's the time we had problems.

Use of Solution

We used it about three years ago.,

Deployment Issues

We had issues and raised a case with WatchGuard.

Stability Issues

We had issues and raised a case with WatchGuard.

Scalability Issues

We had issues and raised a case with WatchGuard.

Customer Service and Technical Support

Customer Service:

It's OK to good.

Technical Support:

It's OK to good.

Initial Setup

It was was fast and easy to learn the functionality.

Implementation Team

The implementation was in-house.

ROI

ROI was complete in less than a year.

Pricing, Setup Cost and Licensing

It was cheaper than other options.

Other Solutions Considered

The vendor in my country came with this product, and at the time we needed a firewall, but didn't have the budget, and this was a good product with an excellent price. This was the reason to bought this firewall.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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