One-click meetings have been the most useful feature once you get used to hosting meetings. You can preconfigure all the settings and litterally click once to start a WebEx.
Room for Improvement:
As conferencing software goes from a user perspective, it's difficult to come up with something. The only thing that seems a bit cumbersome is when you're on a machine without the right environment and the app takes awhile start.
WebEx allows both host and participants to engage in an online class, conference, training session, or support case with ease.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Feb 15 2013