Supply Chain automation
Supply Chain automation
A lot of times customers really have to consider 'do I want to use a solution like WebLogic or do I want to look at an opensource solution and what kind of app server container do I want to begin to look at.' Some of the great features that we see with WebLogic is obviously it's coming from an Oracle brand so you're going to have a lot of good support when it comes to that.
That could be product support when there's issues, implementation support or whatever the case may be. We always know that Oracle is going to be putting out a lot of new features and stay in somewhat close to where the industry is going as far as getting their features out the door. Some of the other great features in addition to application development is doing content management because obviously in the Oracle WebCenter Suite which is part of the Oracle WebLogic Suite you can begin to do things like building portals, building contact management, building collaborative integrations to social and cloud and whatever the case may be.
WebLogic is and has always been a leading application development platform even going back to the BEA days, so some of the great features that WebLogic provides is scalability, the ability to build very robust applications that can support many simultaneous transactions, many users and the ironclad and robust enough to be enterprise level as well as user facing for the broader public community.
Some of the application features that are out there are the ability to build rich applications using frameworks on WebLogic such as Oracle Application Development Framework or Oracle Mobile Framework or whatever the case may be but a lot of these are very feature rich plugins into WebLogic in order to develop and build user facing applications.
Probably some greater ability to support API management and some greater ability to do things like supporting Node.js. Obviously they have some of that already in there but just basically getting some additional programming languages so that you can build some application consumption patterns a lot easier. Maybe the ability to create more lightweight containers so you don't have to always create a very heavy WebLogic instance. We've seen WebLogic in the cloud and it works but obviously some more investments into that. The ability to work on Amazon EC2 to be able to scale up provision, de-provision on virtual cores within the Amazon environment and be able to do that quickly and seamlessly for customers. We'd like to see some more features in the future around that.
WebLogic is a really robust platform for scalability. They have a lot of features in it around clustering, disaster recovery, elasticity to be able to provision and de-provision instances of WebLogic pretty quickly. We feel scalability is actually one of the sweet spots for WebLogic, the ability to ramp up for concurrent transactions, concurrent users and so forth. We've done a lot of performance testing on it. We've ramped it up through some of our performance testing tools and seen really good results. The key is to be able to maintain a good solid level of performance even though the number of users is increasing or the number of concurrent transaction is increasing and we've seen really good metrics come out of WebLogic. Still the ability to do things like supporting ten seconds or less transactions or click times for end-users and that's really the key is can this still have the same level of performance as you're increasing the volume in the load?
Some of that comes from experience because obviously we've done a lot of implementations. We've had to do things such as open support tickets, call in to support, it can obviously range from low priority to high priority production downtime systems. If you're not an Oracle customer and you haven't had that experience yet, you can actually ask one of the Oracle partner such as us what's been your experiences of support.
We do things as well where if Oracle support isn't moving fast enough for a particular issue, we'll actually sometimes provide that level of support to a customer as well. It's not to replace Oracle support by any means but certainly, it's an ability to support the customer and their applications but Oracle being a very large company, they do a lot of R&D investment in the support so we've seen pretty good results from that. Sometimes folks are always concerned that the person working on their support ticket doesn't have the knowledge. We've noticed Oracle has done a pretty good job at doing escalations from their Tier One support to their Tier Two and Tier Three in order to get the software engineers working on patches or fixes and so forth.
Overall, the support has been pretty good. If you've been an Oracle customer in the past, you would expect the same level of support but if you haven't had that chance, then you would try to ask some questions, do some references with other Oracle customers, talk to their partner community and so forth in order to do that level of evaluation.
Information to consider when choosing a vendor:
Scalability, capacity planning and growth. Can the infrastructure support what the customer's needs are? Can they create applications faster? Is this a framework or a tool or a product set that will make our customers, our IT engineers work faster and more efficient?
Secondarily is do they have robust scalable things like enterprise logging. Is their enterprise logging sufficient so that customers can have full auditing and traceability of all their run time transactions. Analytics is always important as well. Version control and continuous integration and DevOps, the ability to support these features are very important now to today's customers.
If a customer has a couple of hundred instances of WebLogic, how quickly can they support those environments whether they're cloud or on-prem, the customer needs to be efficient. The ability to be able to support environments very quickly is a key criteria as well.
I don't give anyone a ten but from an app server perspective, WebLogic is definitely going to be a 9 to a 9.5 because they've been in my opinion one of the leading app servers on the market today. They've been around for so long, they're proven. I shouldn't say all but a great majority of all the Fortune 2000 have either worked with WebLogic in the past. Because they have such a large footprint, such a large adoption path, they've got dedicated teams, product engineers that are working on a lot of great features. A lot of customers have been very pleased with WebLogic.
The only improvements we'd like to see is a little bit more enablement on the cloud stuff because obviously like we said, WebLogic works in the cloud but we'd like to see things like enablement in the Amazon EC2 cloud where a lot of customers are working very heavily in those environments.