Improvements to My Organization
Transform emails flow, control flow and measure in a insurance company
Room for Improvement
Task Engine and Optimize (BAM)
Use of Solution
5 years (current)
No, stability is pseudo-perfect
Yes, scalability is not the best capability of this product
Customer Service and Technical Support
Customer Service: Basically ok.Technical Support: Great
No, I didn't. All solutions have their problems.
Complex, learning curve is very high.
Other Solutions Considered
Yes. Tibco iProcess+BusinessWorks
Take care when working on Tasks and BAM
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Mar 17 2014