Webroot Business Endpoint Protection Review

Working as part of our security stack, it has protected us from countless attacks

What is most valuable?

Low performance requirements.

How has it helped my organization?

Working as part of our security stack, it has protected us from countless attacks.

What needs improvement?

Unified threat management (UTM) integration.

For how long have I used the solution?

Three years.

What was my experience with deployment of the solution?

Not with deploying Webroot, but we had issues removing Trend.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

Customer Service:

10 out of 10.

Technical Support:

10 out of 10.

Which solution did I use previously and why did I switch?

Trend: We switched because the system was resource hungry.

Symantec: We switched because they tried to stab us in the back and contacted our customers directly.

How was the initial setup?

The initial setup is very simple.

What about the implementation team?

We did not originally, but now we go via ConnectWise.

What was our ROI?

This is now part of our managed services, but it is very competitive.

What's my experience with pricing, setup cost, and licensing?

You need an RMM like ConnectWise Automate to manage it completely.

Which other solutions did I evaluate?


**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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