Webroot Business Endpoint Protection Review

There are no worries when running scans as it is so lightweight and there is no user impact

What is our primary use case?

Webroot is used as the defacto standard for all servers and workstations that we manage security on.

What is most valuable?

How has it helped my organization?

We no longer have to worry about running scans as it is so lightweight and there is no user impact.

What needs improvement?

An updated UI would be nice, but is not hardly used.

For how long have I used the solution?

More than five years.

What was my experience with deployment of the solution?

It runs side-by-side with other AVs until you can displace them entirely.

What do I think about the stability of the solution?

The platform is mostly stable, however there are hiccups with the cloud from time-to-time that impact the ability to get to the portal.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

I would give them a seven to eight out of 10.

Which solution did I use previously and why did I switch?

We have used multiple, but the last we switched from was AVG/McAfee.

How was the initial setup?

Yes. We had a quick rollout.

What about the implementation team?

We implemented in-house.

What was our ROI?

We bundle the service, but it is near immediate with our agent cost.

What's my experience with pricing, setup cost, and licensing?

Work on a price tier plan.

Which other solutions did I evaluate?

Yes, the ones we had been using and failed us.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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