Webroot Web Security [EOL] Review

We have not had a single infection reported since we installed the tool


What is most valuable?

  • Deployment
  • Small footprint

How has it helped my organization?

Webroot is a cloud-based endpoint protection application. The agent is under 1MB, and you do not notice it running, even when it is scanning.

What needs improvement?

There is not much to improve on.

For how long have I used the solution?

We have been using this solution for over two years now. We have not had a single infection reported during this time.

What was my experience with deployment of the solution?

No issues, other than you are not sure if the agent is installed because it was faster than the human eye.

What do I think about the stability of the solution?

Very stable. Works on both servers and workstations.

What do I think about the scalability of the solution?

Scaled out fine.

How is customer service and technical support?

Customer Service:

Customer service is good, if you ever have to call.

Technical Support:

Tech support is very knowledgeable.

Which solutions did we use previously?

GFI VIPRE. Too slow and a resource hog.

How was the initial setup?

Very simple to set up. Web-based portal, where you can see all your agents.

What about the implementation team?

In-house team.

What's my experience with pricing, setup cost, and licensing?

Sign up as a partner and purchase direct. Pricing is based on quantity purchased.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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