WhiteHat Sentinel Review

The product and customer service is extremely efficient but I would like to see more research and code examples.

What is most valuable?

  • The continuous online scanning capabilities and reporting features.
  • The SaaS product features accessible from a browser make managing our online systems easy.
  • The ability to review security items quickly along with being able to retest vulnerabilities on our schedule make the Sentinel product an invaluable tool for our company’s product security requirements.

How has it helped my organization?

Using the Sentinel product allows our company to quickly identify any potential product vulnerabilities before they can be exploited with the ability to scan our systems daily.

What needs improvement?

I would like to see more research and code examples for the vulnerabilities identified to better assist us with our re-mediation process.

For how long have I used the solution?

I've used it for six years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

It's very good.

Technical Support:

It's very good.

Which solution did I use previously and why did I switch?

We did, and we switched because we did not have the capabilities to schedule continuous scans.

How was the initial setup?

It was straightforward and not complex at all.

What about the implementation team?

We initially purchased and implemented the system through Denim Group.

What was our ROI?

It's difficult to quantify but without the product, we would have definitely not won the business of several clients.

What's my experience with pricing, setup cost, and licensing?

Our initial cost was $9,000 and we have upgraded to a higher level service since that purchase.

Which other solutions did I evaluate?

Yes we did.

What other advice do I have?

Honestly, I don’t have any advice because the product and customer service is extremely effective.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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