WhiteSource Review

Good reporting capability but the support needs to be improved


What is our primary use case?

I use this solution for product inventory trace and 3PPs handling in aspect of License Compliance & Security.

I've been using both the UI & API.

How has it helped my organization?

At first, WhiteSource was great in regards to have a clear picture of what we use in our products.

Then later, we started having different issues with WhiteSource, especially in our containers/Docker images. The problem has not been resolved yet, even after many followups on this matter.

What is most valuable?

The most valuable features are the reporting, customizing libraries "In-house, White list, license selection", comparing the products/projects, and License & Copyright resolution.

What needs improvement?

WhiteSource needs improvement in the scanning of the containers and images with distinguishing the layers.

This solution needs better support and customer service.

For how long have I used the solution?

I have been using WhiteSource for one year.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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