Windward Core Review

We switched because Windward offered better maintenance.

What is most valuable?

Report server.

How has it helped my organization?

It just replaced a previous product we were using.

What needs improvement?

Ease of use.

For how long have I used the solution?

I've used Windward Autotag for four years.

What was my experience with deployment of the solution?

Confusing licensing agreement.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

Their customer service is quite good.

Technical Support:

Their technical support is quite good.

Which solution did I use previously and why did I switch?

We did use a different solution and we switched because Windward offered better maintenance and upgrade path.

How was the initial setup?

The workstation deployment and license allocation was a pain, but the server component was easy. A salesman told us we could have concurrent usage license, that is also how the protection seems to work. Then they decided we could only buy named user licenses. Most of our user community used the product quite infrequently so we were far from impressed.

What about the implementation team?

We implemented it in-house.

What was our ROI?

Not easy to calculate, it replaced something that was written in house and was proving to be a pain to keep current.

What's my experience with pricing, setup cost, and licensing?

40 licenses for Autotag, plus a server and annual maintenance.

Which other solutions did I evaluate?

No other options were evaluated.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More Windward Core reviews from users
...who work at a Financial Services Firm
...at Small Businesses
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Highlights
The engine being able to sit inside of our firewall is the most important feature.
The design tool, with all of its features and sample output fidelity tests, and being able to work with JSON data and output PDF and HTML, were also both crucial.
The ability for users to have design and layout control is also critically important. Without this ability, procuring report designs would represent a huge bottleneck. Report design tools also enable upsell opportunities for customized reports, with quick turnaround times.
The most valuable feature is the fact that it uses Microsoft Word and Microsoft Excel as base templates, so when you generate, it's easy for clients to upgrade, and maintain, and generate out either a PDF or an actual Excel spreadsheet.
You can use Microsoft Office as your designer interface. There is very little programming. You can have nontechnical people create reports.
From an integration perspective, they provide the code for you to easily integrate with existing applications.
Another thing our clients absolutely love is the ability to design templates within the Microsoft Office suite, because of how simple it is. They're building off of something that's familiar. When they can build off of that feature, on top of something that's very familiar, that's a plus for them.
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