Windward Studios Review

We switched because Windward offered better maintenance.

What is most valuable?

Report server.

How has it helped my organization?

It just replaced a previous product we were using.

What needs improvement?

Ease of use.

For how long have I used the solution?

I've used Windward Autotag for four years.

What was my experience with deployment of the solution?

Confusing licensing agreement.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

Their customer service is quite good.

Technical Support:

Their technical support is quite good.

Which solution did I use previously and why did I switch?

We did use a different solution and we switched because Windward offered better maintenance and upgrade path.

How was the initial setup?

The workstation deployment and license allocation was a pain, but the server component was easy. A salesman told us we could have concurrent usage license, that is also how the protection seems to work. Then they decided we could only buy named user licenses. Most of our user community used the product quite infrequently so we were far from impressed.

What about the implementation team?

We implemented it in-house.

What was our ROI?

Not easy to calculate, it replaced something that was written in house and was proving to be a pain to keep current.

What's my experience with pricing, setup cost, and licensing?

40 licenses for Autotag, plus a server and annual maintenance.

Which other solutions did I evaluate?

No other options were evaluated.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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