Windward Studios Review

A part of our business is to produce static report which we give to our clients. This product serves this purpose very well.


What is most valuable?

The ability for it to create static reports, which mostly replicate Word and Excel.

How has it helped my organization?

A part of our business is to produce static report which we give to our clients. This product serves this purpose very well.

What needs improvement?

The generation of PDF/Excel reports needs to replicate Word/Excel more closely with less required workarounds.

For how long have I used the solution?

We have been using this product for 2 years.

What was my experience with deployment of the solution?

When we first started using it we did - however, that was partly due to issues at our end.

What do I think about the stability of the solution?

Sometimes automated reports don't generate - seems to be completely random.

What do I think about the scalability of the solution?

Yes, unfortunately as Word/Excel are used to generate the reports, it suffers from the same issues as 32-bit Word/Excel.

How are customer service and technical support?

Customer Service:

Very good, it has always been prompt and helpful.

Technical Support:

Good, support has actually spent the time to try and figure out why a problem is happening. And sometimes if it requires a fix then they have pushed out the fix in the next version.

Which solution did I use previously and why did I switch?

No.

What about the implementation team?

In-house.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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1 Comment
author avatarCEO/founder with 11-50 employees
Vendor

>> unfortunately as Word/Excel are used to generate the reports

Windward's engine does not use Word/Excel to generate the reports because of the problems that would entail.

Disclaimer - I'm the CEO at Windward.

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