Windward Studios Review

We can develop any report at least five times faster

What is our primary use case?

Our primary use case is for reporting.

MySQL is our source on the cloud.

How has it helped my organization?

We can develop any report at least five times faster.

We only have four templates right now. We are planning to create 40 more. Most of our reports are operational reports. 

Output performance is very important. We output PDF and Word formats. We will be using Excel format soon.

What is most valuable?

PDF and Word reports are so easy to create.

It is very important for users to have design and layout control. We create a lot of custom reports for our customers, so flexible and ease of use are critical.

What needs improvement?

AutoTag needs to be web-based, so our customers can create reports from our web.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

Most of the issues are our fault because we did not understand the products.

What do I think about the scalability of the solution?

Not yet.

How are customer service and technical support?

The usually the response is within one hour. The technical support will WebEx with you. I rate them as a 10 out of 10.

Which solution did I use previously and why did I switch?

We used a custom solution. A custom solution needs a lot of work.

How was the initial setup?

It took us a week to get everything set up. It was because we were busy and could not focus on it. 

What about the implementation team?

Windward technical support was helpful.

What's my experience with pricing, setup cost, and licensing?

They are fair and flexible. They are willing to work with your current architecture to make sure you have the best deal.

Which other solutions did I evaluate?

We evaluated a lot of other options, but this is the best for our architecture and the easiest to integrate with our app.

The Windward solution was very fast to rollout, and it is proven. A custom solution costs a lot of money to build.

What other advice do I have?

You will need a Windows machine to install AutoTag. AutoTag is the key. Once it is setup, your reports will be running without any issues.

**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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