WORKetc Review

The project and task management features are valuable.

What is most valuable?

  • Project and task management
  • Finance and bill management
  • CRM

How has it helped my organization?

We use it as a team management tool and online service for billing and finance management, and contact management as well.

What needs improvement?

We are waiting for a new UI design, and also I think that not having a mobile version is a weakness.

For how long have I used the solution?

I think I have used it for 7 years.

What was my experience with deployment of the solution?

I haven't encountered deployment issues.

What do I think about the stability of the solution?

I haven't encountered stability issues.

What do I think about the scalability of the solution?

I haven't encountered scalability issues.

How is customer service and technical support?

Customer Service:

Customer service is excellent.

Technical Support:

Technical support is excellent.

Which solutions did we use previously?

I just tried some different solutions but WORKetc was the best solution.

How was the initial setup?

I think initial setup was complex. I understand that there was an idea about great service and they followed it.

What about the implementation team?

It was implemented as an in-house tool.

What was our ROI?

I'm not sure about ROI.

What's my experience with pricing, setup cost, and licensing?

I don't know about pricing and licensing; we use the free version because we help with the translation of service.

Which other solutions did I evaluate?

Before choosing this product, I did not evaluate other options.

What other advice do I have?

WORKetc is a great tool; complex and useful; maybe even too complex with a lot of customized options. For my team, an even lighter and more simplified version would be even more useful. Anyway, it's a great online service.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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