Worksoft Certify Review

It has the ability to automatically perform test without the need of a manual script.

Valuable Features

Most important feature is the ability to automatically perform test without the need of a manual script, it's very fast and can perform overnight testing without human intervention (Lights-out testing). It can perform automated end-to-end validation across application landscapes.

Improvements to My Organization

Organizations does not need to hire numerous resources to perform regression testing, therefore, cutting overhead cost at a substantial level.

Room for Improvement

It uses a sizeable space for its database, therefore requires a regular cleanup in the server's space. Secondly, upgrading of its version requires enormous time and effort, that it's like a mini project. It could impact testing phase if not managed well. Technical support sometimes requires access to client's server, which is not allowed for some clients.

Use of Solution

Three years.

Deployment Issues

No issues encountered.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

9 out of 10

Technical Support:

8.5 out of 10, it is quick to respond, but takes time to resolve on some issues (related to #6).

Previous Solutions

There was no established solution and testing was being done manually.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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