The Time Tracking Mechanism and Contingencies Between Tasks.
Improvements to My Organization
It provides visibility to managers on their project status and accountability for those that have fallen behind in tasks.
Room for Improvement
Further integration with employees' calendars and emails to provide more visible reminders.
Use of Solution
There is a learning curve, so employees just starting out with Wrike take a few weeks to feel comfortable.
Customer Service and Technical Support
Customer Service: 10 out of 10.Technical Support: 10 out of 10.
The initial setup was intuitive, but the training and support videos provided help in moving us to a more developed organizational system.
This was implemented through an in-house team.
Take the time at the beginning to watch the training and support videos prior to getting started.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sep 17 2014