Wrike Review

Great tool, but requires time to learn it.


What is most valuable?

It is very helpful the fact that we can record the time that we spend in each task in order to be more productive, and pay attention to all those things we can accomplish if we spend a certain continuous amount of time.

How has it helped my organization?

By working in the post production of videos, I've noticed how faster it can get by tracking the time I spend in each part of the process.

What needs improvement?

I would love to have a more user friendly layout of the page in order to understand all those important feature that will help me.

For how long have I used the solution?

About a month now.

What was my experience with deployment of the solution?

At the beginning I did not understand very much all the details that this program offers, but once I read everything about it I can get the maximum use of a really interesting, and helpful tool.

What do I think about the stability of the solution?

Once in it, there are only more and more things to discover in order to get the most out of it.

How are customer service and technical support?

Customer Service:

I think that it's good because it has all the answers that you might have right on hand to help you out whenever you need it.

Technical Support:

I haven't needed any technical support yet, but I'm pretty sure that in case I need it one day it will be very personalized and appropriate.

Which solution did I use previously and why did I switch?

I was using my job email, and this is not similar at all. This program has everything you need to organize your days in one same place.

How was the initial setup?

It was a little complex at the beginning but only because I did not take time to read through all the information they provide.

What other advice do I have?

I highly recommend Wrike to all.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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