Wrike Review

Helps manage sales leads and projects


Valuable Features:

- Collaboration

- Subtasks

- Classifications

- Date projection

- Follow ups

Improvements to My Organization:

It helped us get things out of emails, IM's, off of notepads and away from verbal fly bys. Our service team knows to put all leads and any updates to previously created tasks in Wrike so that everyone knows what is going on.

Room for Improvement:

At the moment, there is nothing I can note for improvement as it has the features that we require for the types of entries that we do. This is not to say that there isn't room for improvement, just none to note from me at this point.

Use of Solution:

2 years

Deployment Issues:

None

Stability Issues:

None

Scalability Issues:

None

Customer Service:

Have not needed to use customer service as of yet.

Initial Setup:

The initial setup is as straightforward or compiles as you want it. The way you organize things is entirely up to you as an individual/company.

We have set it up as a basic CRM allowing us to track sales leads, quotes and orders won.

Implementation Team:

We implemented via in-house team.

Other Solutions Considered:

We looked at reviews for other options but never tried other software.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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