Wrike Review

The Enterprise edition has valuable analytics, but it would be nice if the "basic" paid version had more options.


What is most valuable?

Simple/powerful hierarchy. The analytics in the Enterprise edition are great.

How has it helped my organization?

Great way for our employees to send in project requests/ideas and then for us to be able to prioritize and schedule them.

What needs improvement?

More options in the "basic" paid version would be nice.

For how long have I used the solution?

2 years

What was my experience with deployment of the solution?

None so far.

What do I think about the stability of the solution?

Not at all. The mobile platform is remarkably stable as well.

What do I think about the scalability of the solution?

No, our enterprise is able to use it and customize it to individual departments.

How are customer service and technical support?

Customer Service:

A+

Technical Support:

Haven't needed to contact them.

Which solution did I use previously and why did I switch?

No similar product was used company wide. Having most departments using the same solution.

How was the initial setup?

Straightforward. Email invitation to join and that was about it as far as user set up. Tags/folders are set up per department and as needed.

What about the implementation team?

In-house.

What's my experience with pricing, setup cost, and licensing?

Enterprise is the way to go.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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