Wrike Review

We're able to interact directly from Gannt charts, but improvements could be made to portfolio management.

What is most valuable?

  • Building Gannt charts
  • Following and unfollowing as well as adding followers
  • User management and permissions at task or folder level
  • Document versioning

How has it helped my organization?

We are using Wrike to quickly turn notes into activities and build on the current methods to do a continuous improvement of the processes that were in place before the PMO mindset settled in. Wrike has allowed us to collaborate with ease and to be able to communicate expectations quickly not only internally but also to external contributors. The multidimensional aspect of the folders comes in very handy when your projects are long and transversal on scope and resources. It is very convenient and being allowed to interact directly from the Gannt is a big win.

What needs improvement?

  • Price
  • Allowing to participate in multiple Wrike sessions at once
  • Portfolio management

For how long have I used the solution?

For more than a year.

What was my experience with deployment of the solution?

When too many updates were done, we had to reload the web-app, the same did not happen on the iOS or Android App.

What do I think about the stability of the solution?

Sometimes it´s best to use the App on the iPad than on the Web.

What do I think about the scalability of the solution?

Being cloud based we did not even worry about this, and no downtimes ocurred.

How are customer service and technical support?

Customer Service:

Very Good.

Technical Support:

Very Good.

Which solution did I use previously and why did I switch?

We switched from excel and Outlook.

How was the initial setup?

No complexity.

What's my experience with pricing, setup cost, and licensing?

Keep user list dynamic.

Which other solutions did I evaluate?

Yes, Asana, Trello and Project.

What other advice do I have?

I wish some of the functionalities like Dashboards were also available to the Common Users.

Which version of this solution are you currently using?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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