WSO2 API Manager Review

Unifies our microservice and then publishes the service outside


What is our primary use case?

We use API Manager to publish our microservice for the public. We also use it because of its integrated functionality. We are researching many kinds of functions with WSO2, not only WSO2 management.

What is most valuable?

The most interesting feature is its Mac-based function. We want to use the API Manager to unify our microservice and then publish the service outside. In the future we want to combine it with our service. But we haven't implemented it for other Mac-based work, yet. This is an interesting element.

What needs improvement?

WSO2 API Manager is a little complex to use. I think the user interface could be improved. 

Additionally, the installation setup is a little complex. I think in future versions I would like to see some improvements in the system's installation.

For how long have I used the solution?

I have been using WSO2 API Manager for about half a year.

What do I think about the stability of the solution?

We deployed directly to the API Manager, and when we tested the performance we got a memory error. I don't know where or how to solve it. Maybe the memory size, or other setup parameters can solve this problem. I'm not sure whether it's an issue of stability, but it's an issue. We think this problem can be solved by many methods. Fundamentally, the problem is a general memory problem, not necessarily a WSO2 API Manager problem.

We are discussing use keys in our organization. Maybe some end user will come for testing and we can fully deploy the API Manager to be used every day.

What do I think about the scalability of the solution?

API Manager is not easy to scale because some of its components lack scalability. It's a difficult point. Especially because companies are so cloud-based these days, microservice scalability is a major thing.

How are customer service and technical support?

We have only contacted support two times.

Which solution did I use previously and why did I switch?

We did discuss several different options but we liked WSO2 API Manager because it is an open source system. So we think it's better for our current needs.

How was the initial setup?

The initial setup is not easy. There are many different components which need to be coordinated. The way that you receive the public's message interface is very complex.

Initial setup took two or three weeks the first time. It's not a perfect system or setup.

We had two people working on the installation but not full time.

What about the implementation team?

We installed the system by ourselves.

What other advice do I have?

I recommend this product. I think WSO2 API Manager is good. I'd like to recommend the system to others.

On a scale of one to ten I would rate WSO2 API Manager an eight.

Which deployment model are you using for this solution?

Public Cloud

Which version of this solution are you currently using?

Version 3.2
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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