XenApp (Citrix Virtual Apps) Review

If you have all of the network requirements in place, it takes 4-6 hours to have the infrastructure working in a production environment.

Valuable Features

The stars from this solution are its NetScaler and profile manager.

Improvements to My Organization

This was a breakthrough for us; we reduced our user base from 2000 client machines with Windows OS and all applications installed on all computers and so on, to 40 application servers and 2000 thin clients that don’t need any management. If one has a problem, it’s replaced.

Room for Improvement

Many of the improvements that we have identified for this version already appear in the newer version. For this version, we thought they could improve management access to the applications, organization in the console, and revise server management – these are in newer versions.

Use of Solution

The solution has been in production for three years.

Stability Issues

The solution has been in production for three years with no major problems; zero down time from the solution.

Scalability Issues

No scalability issues at all; in the beginning, we had only 20 application servers and 900 users. At this time, we have double the application servers and more than double the number of users. The process was straightforward.

Customer Service and Technical Support

The level of support is very good. We have support from a company that is Citrix certified and if we need some core development, such as in the client for end users, Citrix had been wonderful.

Previous Solutions

I did not previously use a different solution. This was the solution that we chose for the business need that we had at the time. And from the search conducted at the time, this was the best solution for us.

Initial Setup

The solution was straightforward; it’s like, if all of the network requirements have been done, it takes 4-6 hours to have the infrastructure working in a production environment.

Pricing, Setup Cost and Licensing

Thera are two types of licensing, per user or per device. This is a point that needs a lot of attention. It varies from case to case. In the infrastructure that I administrate, the (concurrent) per-user license was the best choice.

Other Solutions Considered

At the time, we did not evaluate other options. This was the best solution available for us.

Other Advice

Citrix have online sites that help designing, planning and implementing the solution; use them.

It’s a strong solution for application virtualization. Works on a Windows server base, so compatibility with applications is easier.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company and Citrix have had some projects together. My company is mainly a telecommunication provider, so we provided the communications and Citrix provided the solution.
1 Comment
Network Admin at a tech services company with 1,001-5,000 employeesReal User

In the field of IT administrators, System Administrators even don't have proper knowledge of Application Virtualization, they are using traditional seprate desktops for their requirements. XenApp is the world leader in application Virtualization.

14 September 16
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