What is our primary use case?
We use this solution to solve issues related to bandwidth when Oracle forms are used remotely. Also, upgrading or adding any other user application is extremely easy. Oracle E-business Suite is a resource intensive application and database system, which is customized in order to fulfill the government's needs.
How has it helped my organization?
This solution has improved user productivity all over Egypt serving the Government financial system. The bandwidth used by the applications was dramatically reduced from 60K to 8K per user. This reduction in bandwidth had reduced the connection cost for the whole project.
What is most valuable?
The most valuable feature is that users can work remotely from any location. The shadow feature is extraordinary and helps a lot when supporting remote users. The business support team uses this feature to connect to the user session when they are working and can provide instruction on performing complicated tasks.
What needs improvement?
Direct connection of USB devices on the terminals to be used by streamed applications is very important for printing and the usage of token authentication, but the current version does not support this one hundred percent. It is necessary to support this transparently so that any USB device can be used.
For how long have I used the solution?
What do I think about the stability of the solution?
This solution is extremely stable.
What do I think about the scalability of the solution?
Scalability is easy and straightforward.
If you previously used a different solution, which one did you use and why did you switch?
I did not use another solution prior to this one.
How was the initial setup?
The setup is straightforward, although trimming the application streaming is crucial to make the best use of bandwidth.
What about the implementation team?
We used a vendor team and they were excellent.
What's my experience with pricing, setup cost, and licensing?
I suggest using the concurrent user licensing scheme.
Which other solutions did I evaluate?
Remote Terminal was evaluated in addition to this solution.
What other advice do I have?
My advice is to use Citrix XenApp on Windows VMs, based on VMware Hypervisor.
Disclosure: I am a real user, and this review is based on my own experience and opinions.