The central administration and deployment of desktops and apps. XenDesktop gives a full desktop experience i.e. the user gets a Windows machine with a C drive and loaded with a set of applications such as mail, productivity suites and access to files.
Improvements to My Organization
We have 12 offices around the island, and users able to connect to the same desktop and access their apps and files from any of these locations. Road warriors get access to the insurance apps on their mobile devices of any OS.
Room for Improvement
Use of Solution
We've been using it since May 2010, alongside XenApp and XenServer.
From an administrative point of view, it is easy to deploy and maintain.
In the beginning yes, especially if you are running a large number of desktops.
No issues encountered, and we run 600 virtual desktops.
Customer Service and Technical Support
8/10. Technical Support
No, but we did try VMWare View as well as part of a lengthy POC. Citrix XenDesktop & XenApp came out on top.
It was a straightforward wizard-based setup.
We used a mix of a vendor and an in-house one. The vendor was excellent, and they advised on the right architecture for performance and scalability, so I would give them a 10/10.
It's reduced the PC maintenance and upgrade costs by two or three times.
Pricing, Setup Cost and Licensing
Carefully make the distinction between XenApp and XenDesktop. XenApp uses a mix of Microsoft RDS and Citrix to provision the service so this increases the licensing cost, as well as the amount of administration behind it.
Other Solutions Considered
- VMWare View
- Kaviza Desktop (later bought by Citrix)
You should also have a look at Atlantis Computing as well. XenDesktop is deployed along Atlantis ILIO, which is phenomenal.
The infrastructure for both XenApp and XenDesktop must be carefully designed.
Carefully select the components for the architecture. Running virtual desktops or apps require careful planning and sizing. We found SSD disk to be extremely appropriate.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Jul 26 2015