XenDesktop Review

It provides a secure desktop to remote users, and licensing is competitively priced.

Valuable Features

The most valuable feature of this product to me is its ability to provide a secure desktop to remote users.

Improvements to My Organization

The product has allowed the organisation to provide VDs for external users to access internal resources and manage them.

Room for Improvement

The product deployment is role-based and I would like to see the roles reduced.

Use of Solution

I have used this solution for 18 months.

Deployment Issues

We had some issue with SCVMM, which is used to manage the Citrix infrastructure. We also faced an issue with the VDs being unregistered due to different reasons.

Customer Service and Technical Support

Citrix support is very good. You open a case online and then give them a call. An engineer works with you until the issue is resolved. I quite like it.

Previous Solutions

This is our first VD deployment.

Initial Setup

Initial setup was straightforward, but we did face some issues. As it is role-based setup, one needs to follows it properly, and do the sizing right to get it working.

Implementation Team

The product was implemented by a solution provider along with the server hardware as part of the project.

We implemented the product to check the feasibility and acceptability of VD in our organisation.

Pricing, Setup Cost and Licensing

The product licensing is competitively priced.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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