What is most valuable?
Streamlining departmental workflow with built in QC. Here are only a few use cases:
for Human Resources:
Company wide announcements
Company FAQ / Policy and Procedures
New Hire Orientation – Group Communication/Documentation
for IT departments:
Very useful client side, remote site, managing projects/rollouts or in the server room.
Yammer can be accessed from hand held devices as a traveling KB for staff.
Help Desk personnel and Engineers can access software in remote locations.
Personnel can update projects directly from their mobile devices providing real time status updates.
Tenant disk space is not effected - archiving files
Software Deployment / File storage
Help Desk FAQs – Rapid Response
How has it helped my organization?
Real time project tracking,
Managers can look into conversations and see employees pain points.
Built in Quality control and some Lean Enterprise tact
Users can self organize and collaborate quickly
Document control - Used as a doc repository..
I can go on and on with valuable uses.
For how long have I used the solution?
What was my experience with deployment of the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and technical support?
6 Technical Support
Which solution did I use previously and why did I switch?
How was the initial setup?
Straightforward. But to understand all options in the portal a little bit of reading is required..
What about the implementation team?
I Implemented for numerous orgs.
What was our ROI?
What other advice do I have?
Here are just a few benefits of Yammer
Closes Gap between Management and Customer facing employees
Lean process improvements and quality control are built into Yammer
Instant process improvements
Built in quality controls
Removes redundancy in daily workflows
Continuous improvement is built in
Every user streamlines daily workflows with specific people/orgs they interact with. Users adapt and change dynamically as initiatives and daily work flows change.