Yammer Review

The most valuable feature is the mobile app. Integration with other products is still weak.

What is most valuable?

Most valuable to me is the simplicity of the Yammer mobile app. I can check notifications and replies on the run

How has it helped my organization?

If someone needs to communicate with 50 people at the same and create collaboration about certain topic, he doesn't need to send communication to everyone in his inbox. Rather, he just needs one Yammer post and everyone will see it and interact accordingly.

What needs improvement?

Integration with other Office 365 products is still weak, because Yammer initially wasn't a Microsoft product. They bought it from a third-party.

For how long have I used the solution?

I have been using Yammer for three years.

What do I think about the stability of the solution?

We have not had stability issues.

What do I think about the scalability of the solution?

We have not had scalability issues.

How is customer service and technical support?

I would give technical support a rating of 8/10. It is Microsoft support.

Which solutions did we use previously?

We were using a different solution named Beezy. It was based on the SharePoint on-premises solution. It wasn't responsive with mobiles and its scalability was weak.

How was the initial setup?

The initial setup was straightforward. Even after we enabled Office 365 Single Sign-on with ADFS to enhance authentication, it was nice and straightforward. Not many complexities.

What's my experience with pricing, setup cost, and licensing?

I consider Yammer to be the best business collaborative tool. If you want to try it, I advise using the free license for around one year and decide if you want to continue with it or not.

Which other solutions did I evaluate?

We evaluated the new version of Beezy and the social micro-blogging feature in SharePoint 2013. Both are very far from Yammer.

What other advice do I have?

If you are looking for a business collaborative tool, start with Yammer today.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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