What is most valuable?
- Ease of creating groups
- Simple but good user experience on mobile
- Ability to adaptively stream videos inline in the wall
- Ability to track foul words
How has it helped my organization?
- Increased collaboration between geographically distributed teams.
- Good way to share files and videos on topics of common interest.
What needs improvement?
Cannot import/invite bulk users from an active directory security group.
For how long have I used the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and technical support?
Not interfaced with the support team.
Which solution did I use previously and why did I switch?
Used Jive, but switched as Yammer became bundled with Office 365 at no additional cost.
How was the initial setup?
Not involved in admin activities/setup, hence I cannot comment.
What was our ROI?
Cannot comment, as I do not have this info.
Which other solutions did I evaluate?
What other advice do I have?
Create a good governance mechanism and be weary of group/community explosion in the initial fad days. Need to ensure duplicate groups are not created.
Find out what your peers are saying about Microsoft, Facebook, Salesforce and others in Enterprise Social Software. Updated: July 2021.
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