Zabbix Review

Good for monitoring but complicated to configure and it needs to be more customizable


What is our primary use case?

We primarily use Zabbix for monitoring our infrastructure.

What is most valuable?

The most valuable feature is monitoring.

What needs improvement?

Having a more customizable interface and dashboard would be an improvement.

The interface could be more user-friendly because it is can be really complicated if an end-user has to configure it. The administrator usually has to take care of that.

I would like to see more SNMP and storage support.

Application monitoring should be included in the future. I would like to see voice telephony monitoring and database monitoring.

The reporting functionality is limited.

For how long have I used the solution?

I have been working with Zabbix for the past four years.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

We have had no problem with scalability. The only people who use it are the IT staff, which is between 10 and 12 people.

How are customer service and technical support?

As we are using the free version, we do not have a support contract.

What's my experience with pricing, setup cost, and licensing?

We are using the free, open-source version.

What other advice do I have?

This is not a product that I recommend. Instead, I recommend using SolarWindows or ManageEngine for monitoring because there are more features on Zabbix with limited usability. Reports are also limited. Basically, you get more features in SolarWinds or ManageEngine.

I would rate this solution a five out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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