We are able to create automation earlier in the development process and become more agile, but support of multiple data file types could be improved.

What is most valuable?

This product has allowed us to develop automated tests on application features not yet available in a dev or test environment. I was able to develop the objects and scripts from screenshots, mock-ups and developer local build. Once feature was available in the test environment there were minimal to no changes needed.

How has it helped my organization?

We have been able to start developing automated tests earlier in the process. The biggest thing this product has done for us is allow us to automate a feature that other commercial and open source tools couldn't do for us. It has also allowed us to us the same script across all browsers and versions we need to support.

What needs improvement?

We have used multiple data files types as inputs to our existing automation and this product is currently only supporting CSV.

For how long have I used the solution?

I have only been using this actively for about 2 months.

What was my experience with deployment of the solution?

Installation and setup of the product was very easy.

What do I think about the stability of the solution?

No issues have been encountered so far.

What do I think about the scalability of the solution?

No issues have been encountered so far.

How are customer service and technical support?

Customer Service:

Customer support has been phenomenal from day one.

Technical Support:

Technical support has been excellent and they have provided good options for resolving my issues with using the tool or designing the tests.

Which solution did I use previously and why did I switch?

We also use a very common commercial and open source solutions. Neither of these were able to automated all the features within our application. We use a third party report visualization tool that our previous automation tools weren't able to interact with.

How was the initial setup?

Initial setup is very straightforward.

What about the implementation team?

I did the implementation with vendor support online.

What was our ROI?

We are now able to automate features we previously had to always do manually in all supported browsers and languages.

What's my experience with pricing, setup cost, and licensing?

Not really my area of expertise but the Licensing seems to be very competitive.

Which other solutions did I evaluate?

We did evaluate other commercial and open source solutions. We chose this one for the ability to handle our needs and the ease of use and low learning curve for our team.

What other advice do I have?

Great solution for Agile testing and solving difficult to automate functionality.

Which version of this solution are you currently using?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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