ZAPTEST Review

It allows us the capability to connect, view and simulate tests for multiple devices at the same time.


What is most valuable?

It allows us the capability to connect, view and simulate tests for multiple devices at the same time.

How has it helped my organization?

It gives us the capability to use test scripts for our regression testing of mobile applications that we conduct as part every release cycle.

What needs improvement?

I would say the test results features could be made more advanced with options like pie charts, graphs, etc. To be able to visualize the data would be helpful to us.

For how long have I used the solution?

I've used it for two months.

What was my experience with deployment of the solution?

We've had no issues with deployment.

What do I think about the stability of the solution?

We've had no issues with stability.

What do I think about the scalability of the solution?

We've had no issues with scalability.

How are customer service and technical support?

Customer Service:

I'd give customer service a 10 out of 10. They're very extremely efficient.

Technical Support:

I'd give technical support a 10 out of 10. They're very extremely efficient.

Which solution did I use previously and why did I switch?

No, we didn't use a previous solution.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

Our in-house team implemented it, which is primarily comprised of me and Naveen Karakavalasa, our QA Automation lead.

What was our ROI?

Our ROI is 100%.

Which other solutions did I evaluate?

Yes, we evaluated Keynote DeviceAnywhere.

What other advice do I have?

ZAPTEST has very responsive, cooperative, and efficient technical support and customer service teams. They do a pretty good job in enhancing the product to meet your needs.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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