ZAPTEST Review
It allows us the capability to connect, view and simulate tests for multiple devices at the same time.


Valuable Features

It allows us the capability to connect, view and simulate tests for multiple devices at the same time.

Improvements to My Organization

It gives us the capability to use test scripts for our regression testing of mobile applications that we conduct as part every release cycle.

Room for Improvement

I would say the test results features could be made more advanced with options like pie charts, graphs, etc. To be able to visualize the data would be helpful to us.

Use of Solution

I've used it for two months.

Deployment Issues

We've had no issues with deployment.

Stability Issues

We've had no issues with stability.

Scalability Issues

We've had no issues with scalability.

Customer Service and Technical Support

Customer Service:

I'd give customer service a 10 out of 10. They're very extremely efficient.

Technical Support:

I'd give technical support a 10 out of 10. They're very extremely efficient.

Previous Solutions

No, we didn't use a previous solution.

Initial Setup

The initial setup was straightforward.

Implementation Team

Our in-house team implemented it, which is primarily comprised of me and Naveen Karakavalasa, our QA Automation lead.

ROI

Our ROI is 100%.

Other Solutions Considered

Yes, we evaluated Keynote DeviceAnywhere.

Other Advice

ZAPTEST has very responsive, cooperative, and efficient technical support and customer service teams. They do a pretty good job in enhancing the product to meet your needs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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