Zenoss Cloud Reviews

Zenoss Service Dynamics has proven to be a valuable investment. By utilizing this monitoring system, users are able to effectively provide managed services to customers. This product successfully detects any alerts, issues, or potential device failures, allowing users to promptly address them. 

The pricing for Zenoss Service Dynamics includes additional costs beyond the license fee and is paid annually. The exact cost varies depending on factors such as the environment, number of services, and data center size. There are also optional plugins available, such as APM, that can be added to meet specific requirements.

• "There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
• "The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
• "It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

The primary use case of Zenoss Service Dynamics is to monitor customers and devices, generate reports and alerts, and manage larger assets.

Customers have found the technical support provided by Zenoss Service Dynamics to be excellent. They appreciate the availability of support in both English and French and find the support team to be very helpful.

The setup process for Zenoss Service Dynamics can be divided into two parts: setting up the entire vendor system and setting up the agent to monitor devices. 

While the setup of the vendor system took around a week, the complexity of the implementation strategy is not specified. 

The deployment duration varies depending on the size of the infrastructure, ranging from three days to three months. 

It is mentioned that only one person is needed to deploy and maintain the solution, with smaller tasks being delegated to engineers or junior engineers.

Zenoss Service Dynamics is considered to be scalable, allowing for easy expansion as needed. However, there may be limitations in terms of coverage for certain features, requiring the purchase of additional ZenPacks. 

While it is generally scalable, it may not fully meet the demands of the current public cloud market. 

Zenoss Service Dynamics is highly reliable and consistent, with no issues or disruptions. It receives a high rating for stability, indicating its strong performance and absence of bugs or glitches.