Zerto Review

Quick and helpful support, straightforward to set up, saves us time and resources


What is our primary use case?

We are using Zerto to facilitate cloud adoption in the organization. Our product teams are migrating their VMware workloads to the cloud, and Zerto is helping with that task.

How has it helped my organization?

Zerto provides us with continuous data protection and it is working well for us so far. It has matched our requirements, especially in terms of compliance and security considerations. The solutions in our environment are working together to make everything achievable in terms of different certifications.

We have only been using Zerto for less than a year, and have not had much time to consider long-term data retention. However, it is our intention to use this capability in the future.

Using this product has enabled our leaders to guide the business through our transition to the cloud. It has allowed us to implement a cloud-based disaster recovery solution.

Having a cloud-based disaster recovery solution, rather than a physical one, saves us in terms of resources. I don't have exact numbers in terms of money, but I can say that in the short time that we have been using Zerto, it has saved us between 10% and 20% resource-wise, including time.

We do not have any real use cases so far, but our model shows that we will need fewer people involved when we failback or move workloads. I expect that we will require 10% to 20% fewer resources in these situations.

So far, we have not had a use case where we had less downtime because of Zerto.

What is most valuable?

The most valuable feature for us is accelerating cloud adoption, as it helps provide greater speed for disaster recovery. Ultimately, this saves us time, as well as resources.

This product is easy to use. Initially, we had some issues and hiccups but we worked with the solution engineers and were able to rectify the problems and move forward.

What needs improvement?

When we initially set up the product, we didn't know about the exact features. Some of them were discussed in different wording. It took some time to get to know the solution in general, and exactly what functions each of the features is used for. They seemed more like hidden features to us.

For how long have I used the solution?

I have been using Zerto for close to one year.

What do I think about the stability of the solution?

The availability of Zerto has been good for us, so far. We have not experienced any issues with it.

What do I think about the scalability of the solution?

Being a cloud-based solution, it can be scaled as per our requirements. I don't see any issues with it. We have three people who work with it, although not on a daily basis. They are technical analysts and product engineers.

They were more hands-on during the PoC and deploying it, and they will be involved if we have any issues.

How are customer service and technical support?

Technical support from Zerto is good and they help us all the time.

The turnaround time is good, as well as the help that they give us in understanding and resolving problems.

Which solution did I use previously and why did I switch?

We are still using our previous solution for backups. We are switching away from it because we will be able to take advantage of automation and use fewer resources.

In terms of cost, using Zerto saves us approximately 15% over our previous solution.

How was the initial setup?

The initial setup is straightforward. It was easy to set up the PoC and the results were good. Setting it up took a few hours and when it came time to move to production, it was in terms of days.

What about the implementation team?

My team was responsible for deployment.

What was our ROI?

We have seen a return on our investment in terms of time and resources.

Which other solutions did I evaluate?

We evaluated several other solutions prior to selecting Zerto.

We chose Zero because it is more user-friendly, and better overall.

What other advice do I have?

My advice for anybody who is considering Zerto is that it's user-friendly, easy to use, and easy to deploy. So far, Zerto has been working fine for us and my team has not had any complaints.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises

Which version of this solution are you currently using?

9
**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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