What is our primary use case?
We use Zerto for disaster recovery of our tier 1 applications from our primary data center to our secondary data center. We have also used Zerto to successfully perform server migrations from one site to another for data center moves and company acquisitions.
Our administrators love the product and it has been proven to be easier to use than VMware SRM which we were using before going with Zerto.
How has it helped my organization?
Zerto has given us the peace of mind to know that we have full DR protection for our critical applications.
Zerto is relatively easy to set up and administer.
We were able to create runbooks within Zerto to help with DR failovers, and testing DR failovers is pretty easy as well.
We used to use VMware SRM and it was very cumbersome to add in new virtual machines or storage volumes because they would basically "break" the SRM protection groups that were already out there. With Zerto, it takes on new additions to protection groups much easier and it saves our admins a lot of time having to care and feed it.
What is most valuable?
The most valuable feature of Zerto is its overall flexibility, where it can be used for standard DR or you can also use it for server migrations, data center consolidations, etc. You can also use it for data protection and physical to virtual migrations as well.
It is kind of a swiss-army knife.
What needs improvement?
I can't think of any major areas of improvement with Zerto. Make sure that they are building in cloud-friendly features in future releases because a lot of enterprises are starting to move workloads to the cloud and are seriously considering doing DR to the cloud as well. Our company may be moving in that direction also.
I wouldn't mind seeing Zerto sold at a cheaper price point, although the cost is comparable to VMware SRM.
For how long have I used the solution?
We have been using Zerto for four Years.
What do I think about the stability of the solution?
Zerto has been rock solid for us in terms of stability.
What do I think about the scalability of the solution?
The scalability of Zerto seems to be ok. This will depend on the size of your environment and how often you need your data replicated for BCP and SLAs.
How are customer service and technical support?
Zerto customer service has been great so far. No complaints!
Which solution did I use previously and why did I switch?
We used to use VMware SRM and we switched to Zerto because it is less expensive and easier to administer.
How was the initial setup?
The initial setup of Zerto was very straight forward. The rest of the configuration will be as complex as your environment's DR needs and application stacks are.
What about the implementation team?
We had an engineer from Zerto help us with the installation and initial configuration for thirty days.
What's my experience with pricing, setup cost, and licensing?
It is good to do a full Disaster Recovery plan for your organization and doing a BCP plan as well. You need to figure out how many critical servers and applications you have in your environment so you will know how many Zerto licenses to buy, etc.
Which other solutions did I evaluate?
We only baked off VMware SRM and Zerto.
What other advice do I have?
It is good to implement a proof of concept of Zerto to test it out. I highly recommend it for data center moves.
Which deployment model are you using for this solution?
Disclosure: I am a real user, and this review is based on my own experience and opinions.