Zoho CRM Review

Great CRM product


Valuable Features:

I love that Zoho CRM has an API allowing remote retrieval and update of CRM info. I also like the fact that one can add custom fields.

Room for Improvement:

Can't think of something I dislike about Zoho - CRM.

Other Advice:

I use Zoho - CRM as my customer management tool. I am dealing with a few hundred customers. I have easy access to account info, contact info, recent notes and activities, and problem tickets. Towards the end of last season's project, I wrote a script to calculate revenue from each customer. I did not have to manually update the CRM, since Zoho provide a cool API able to retrieve and update CRM data. Recommended!
Disclosure: I am a real user, and this review is based on my own experience and opinions.
1 Comment
Engineer at a tech services company with 1,001-5,000 employeesConsultant

Nice Explanation.
Truely Zoho CRM enables you to track Sales and Marketing activities in clicks and it is designed for organizations with simple to intemediate requirements.

02 June 13
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