Zoho CRM ReviewGreat CRM product
Valuable Features:
I love that Zoho CRM has an API allowing remote retrieval and update of CRM info. I also like the fact that one can add custom fields.
Room for Improvement:
Can't think of something I dislike about Zoho - CRM.
Other Advice:
I use Zoho - CRM as my customer management tool. I am dealing with a few hundred customers. I have easy access to account info, contact info, recent notes and activities, and problem tickets.
Towards the end of last season's project, I wrote a script to calculate revenue from each customer. I did not have to manually update the CRM, since Zoho provide a cool API able to retrieve and update CRM data. Recommended!
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Apr 21 2012
1 Comment
Author
it_user507
Vendor
Developer at a software R&D company with 51-200 employees
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Nice Explanation.
Truely Zoho CRM enables you to track Sales and Marketing activities in clicks and it is designed for organizations with simple to intemediate requirements.