- Campaigns
- Reports
- Mobile app
Tracking the leads, contacts & campaigns over Zoho CRM made our lives easy as our entire sales organisation use this product.
Automation features for the Zoho Campaigns are at a very basic level as compared other marketing automation tools in the market these days.
I've used it for two and a half years.
No issues encountered.
A couple of times the reporting API for one of my team members got corrupted, and it took a day for tech team to fix it.
No issues encountered.
It's poor.
Technical Support:Poor, as they don't answer you call or emails at first your first attempt.
No previous solution used.
It was straightforward.
Since it's a SaaS based product there was just a demo from the sales person.
It's 60%.
It was somewhere around US$12 for per user, over the period of time the tarrif has changed with revised rates.
This is good product for a startup company with minimal features, good for data management on CRM but there is nothing called automation with this.