Zoom Review

Easy to use for multi-person meetings, but an option to encrypt communications would be nice


What is our primary use case?

I use Zoom for having virtual multi-person meetings.

What is most valuable?

This video conferencing product is easy to use.

You can present your desktop during meetings.

What needs improvement?

The security needs to be improved.

The ability to encrypt communications would be nice.

For how long have I used the solution?

I have been using Zoom for a couple of years.

What do I think about the stability of the solution?

Zoom is stable for the most part. Like any product, there can be issues with instability, but it is adequate for my needs.

How are customer service and technical support?

I have not been in contact with technical support.

Which solution did I use previously and why did I switch?

I have used Google Meetings, GoToMeeting, GoToWebinar, Webex, and ON24. I also use Skype or Skype for Business, although I don't like either one.

These days, I mostly use Zoom. It is what I prefer when I need to have multi-person meetings for longer than 40 minutes. I would also say that it is a lot more stable than Webex and GoToMeeting.

What's my experience with pricing, setup cost, and licensing?

The price is $149 USD yearly.

What other advice do I have?

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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