Zoom Reviews

Name: Zoom
Brand: Zoom Video Communications
Rating: 4 (193 reviews)

Vendor: Zoom Video Communications

4.2 out of 5

193 reviews
94% willing to recommend

389 followers

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What is Zoom?UNIXBusinessApplication
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Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done. Our easy, reliable cloud platform for video, phone, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. Message me to learn more about how Zoom can help your business or organization Visit zoom.com and follow @zoom_us.

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Zoom is the #1 ranked solution in top Virtual Meetings solutions. PeerSpot users give Zoom an average rating of 8.4 out of 10. Zoom is most commonly compared to TeamViewer: Zoom vs TeamViewer. Zoom is popular among the midsize enterprise segment, accounting for 87% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 86% of all views.

Helped 767,319 peers since 2012

Featured reviews

PradeepKumar25

Associate Manager at Tech Mahindra Limited

Apr 11, 2024

Zoom has better connectivity and the failure ratio is less compared to Webex and GoToWebinar. The base infrastructure is robust. The latency is very good. That is why the tool is pricey. The vendor provides hosting and poll features. Zoom is a complete product. It has a good security layer. Every…

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Camilo Da Silva

CEO at Negócios online

Jun 9, 2022

I use Zoom software in my online meetings with clients and for online training sessions, it has helped us a lot. It is great to be able to see everyone in the meeting and engaged, even if they are in a different location than I am, and to be able to share my screen with them and come up with new…

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Marcelo Sena

Business and Solutions Development Manager at Accedian

Feb 17, 2022

We primarily use the solution for digital meetings. We usually record the calls, the meetings. It's great for that. The recorded file is very quickly delivered to us. It's a quick product. It's fast. It meets my needs. It's good, in general. The initial setup is easy. I can't speak to any…

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Zoom market share

As of March 2024, the market share of Zoom in the Virtual Meetings category stands at 8.9%, marking a decrease of 53.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Virtual Meetings

Key learnings from peers

Last updated Apr 16, 2024

Valuable Features

"When I had meetings, I used to take notes or record them, but then someone still had to transcribe everything. Now, I'm fascinated by OtterPilot. It automatically transcribes meetings, summarizes them, and identifies action items. I've been recommending it to everyone I know. It is a tool that you can use during Zoom or Teams calls. It takes real-time notes and then sends a summary and action items to everyone via email. It's been really helpful for about three or four years now."
"The most valuable features of Zoom are quick connectivity, screen sharing, and quick response."
"The base infrastructure is robust."

Room for Improvement

"While Zoom calls are great for talking and chatting, they often lack follow-up on action items and collaboration. Most of the time, it's just talking and listening without much progress. There's a missing piece in these tools. About 90 percent of those calls could be replaced by other tools that focus more on the deliverables that make a real impact rather than just being another wasted meeting. It doesn't improve collaboration."
"The solution’s stability could be improved."
"The solution is pricier than its competitors."

Pricing

"I am not paying any licensing costs for the solution."
"We pay a yearly licensing fee for Zoom, which is expensive in our part of the world."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Zoom Buyer's Guide for additional reliable information.