Zoom Review

Easy to use, but takes end-users time to become comfortable with it

What is our primary use case?

Our primary uses for this solution are committee meetings and webinars.

How has it helped my organization?

It did not make a difference one way or the other. Users cared more about audio than they did the video connection.

What is most valuable?

The most valuable feature of this solution is its ease of use.

What needs improvement?

It takes time to acclimate end users to the product. It cannot replace direct, face-to-face human interaction.

For how long have I used the solution?

Two years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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