What is our primary use case?
I use it for business process automation across a variety of areas. I am in charge of commercial IT and we have used this technology to enhance some of the commercial business processes.
In my current organization, we are using it in account planning, incentive compensation, field communications via SMS alerts, and onboarding of employees.
How has it helped my organization?
The ability to build apps quickly by connecting to almost any data source, while having workflow and routing, really give you the ability to enhance more static systems and drive value to the business.
What is most valuable?
- Ability to connect to disparate data sources
- The workflow engine
- Speed and agility in building apps
What needs improvement?
Perhaps the UI could be improved.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
There have been no stability issues. It is a very stable platform.
What do I think about the scalability of the solution?
No issues with scalability.
How is customer service and technical support?
The support team always makes itself available and drives resolutions quicker than we can typically keep up. It is really excellent.
How was the initial setup?
Their services are excellent. They typically provide a team of resources to get the environment set up and help build your first app.
What's my experience with pricing, setup cost, and licensing?
Pricing is less than the cost of a consultant and the value you receive is much greater.
Which other solutions did I evaluate?
We looked at other middleware products but liked the unique capabilities of this one.
What other advice do I have?
Try it. Sometimes, the use cases are not evident. Start slow and pilot it and the value becomes evident.
Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Aug 14 2018
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