3CX Live Chat Implementation Team

Harrison Bulley - PeerSpot reviewer
Senior Infrastructure Engineer at Net Consulting

We implemented the solution with the help of our in-house team.

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S
Owner at Cerberus IT Solutions

We use one person who did the website code, and one other from the development team that dealt with the telephony. The management produced the scope of who would be in chat and so forth, but the actual physical deployment was only two people. It was very easy and does not require any maintenance that we are aware of. However, there have been updates to the solution but we have not any issues with them. Everything has always worked well.

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DP
Senior manager at a retailer with 10,001+ employees

It only takes three to four days to deploy it. I deployed it myself.

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March 2024
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PD
CTO at a security firm

Blue Marble Communications was the vendor and also the service provider. I myself and the rest of the staff agree that they were extremely knowledgeable and knew how to translate what the client was saying into technical terms and vice versa.

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RF
IT Coordinator at Zignet

We did the implementation of the solution with a large team.

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it_user719469 - PeerSpot reviewer
Managing Director at Fly By Wire

In-house. We installed 3CX ourselves.

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it_user402945 - PeerSpot reviewer
President at a tech services company with 51-200 employees

We have implemented 3CX at many of our customers. And we continue doing so. We would not recommend or implement a product we could not stand behind. 

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it_user402747 - PeerSpot reviewer
Director at a tech services company with 501-1,000 employees

We did this all in house.

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it_user326325 - PeerSpot reviewer
Founder and Principal Consultant at a comms service provider with 51-200 employees

We had a mix of both in-house engineers and vendor ones. We used the local preferred partner ICT Globe and in some cases we found their support to be average or below average in terms of how they managed the customer expectation, executed on the tasks and avoiding repeat visits.

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it_user403314 - PeerSpot reviewer
Field Services Supervisor at a tech services company

In-house team

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it_user404100 - PeerSpot reviewer
Owner at a tech services company

We implemented in-house and now we have a certified consultant to manage the projects.

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Buyer's Guide
Virtual Meetings
March 2024
Find out what your peers are saying about 3CX, Zoom Video Communications, Microsoft and others in Virtual Meetings. Updated: March 2024.
765,234 professionals have used our research since 2012.